Backup & Disaster Recovery Policy

Last updated: September 2, 2026

Overview

We maintain backups and recovery procedures to support availability and help restore services after incidents.

Backups

Backups may include database snapshots, file storage backups, and configuration backups depending on the system component.

• Backups are protected using access controls and encryption where appropriate.
• Backup schedules and retention may vary by data type and environment.
• We monitor backup processes and investigate failures.

Disaster recovery

We maintain procedures to restore critical services in the event of a major outage. Recovery steps may include restoring backups, redeploying infrastructure, and validating data integrity.

Testing and improvement

We periodically review and improve recovery procedures and may perform restoration tests as part of our security and reliability program.

Limitations

Backup and recovery objectives (such as RPO/RTO) can vary and are not guaranteed unless agreed in writing. Backups are not a substitute for your own recordkeeping obligations.

Contact

Questions about backups or recovery? Email support@vyaxsolutions.com.